Privacy
The German version of this legal information is authoritative. This translation is for information. Deutsch
Controller
The controller is Fatih Kartel, KARTEL Gebäudereinigung & Hausmeisterservice, Kölner Straße 53, 58566 Kierspe, Germany. Contact: info@kartel-gebaeudereinigung.de, telephone +49 152 33793182.
Hosting and technical logs
This website is hosted by Host-Unlimited.de, a brand of Bieber IT GmbH, Braunschweiger Straße 22, 38518 Gifhorn, Germany. Plesk is the administration software. Requests may involve IP address, time, requested address, status, browser and connection details. Processing supports delivery, stability and security under Article 6(1)(f) GDPR, based on the legitimate interest in safe, reliable operation. Logs are needed only for operational and security purposes; actual recording and deletion depend on the hosting configuration.
Email and enquiry assistant
We process contact details and messages to handle and discuss your enquiry. The assistant sends selected services, property type, location, time frame, frequency, scope, name, email or callback number and an optional message. Article 6(1)(b) GDPR applies to contractual or pre-contractual enquiries. Other correspondence relies on Article 6(1)(f), with the legitimate interest in answering communications. Information is voluntary. The form requires services, location, property type, name and a contact method to process an enquiry.
Recipients and sending
The server sends the message through the configured business mailbox to info@kartel-gebaeudereinigung.de. Hosting and email providers process the necessary data in delivering their services. Host-Unlimited.de provides the website; the mail service for the business mailbox handles transmission. No automatic confirmation email is sent to visitors. Mail-server acceptance does not confirm delivery or a booking.
Required session and draft
Using the assistant starts a necessary session cookie to protect against unauthorised form submissions. It contains a random identifier and ends with the browser session. Session storage in your browser tab preserves the draft during page and language changes. The draft is deleted after successful sending, through “Delete draft”, or when the tab session ends. Language is chosen through the URL without a language cookie. Storage is necessary for the expressly requested form function under section 25(2)(2) TDDDG; subsequent processing follows the purposes above.
Abuse prevention
A secret key is used to derive a pseudonymous identifier from the IP address for request limits. Counters expire after one hour. Random submission identifiers prevent duplicate sends and expire after 24 hours. Expired security records are removed on later form accesses or by the configured cleanup task. They contain no enquiry message. Article 6(1)(f) GDPR applies, based on the legitimate interest in preventing spam and duplicate submissions.
Retention and external content
Enquiries are deleted once fully handled unless legal retention duties or the defence of legal claims require otherwise. Orders may entail additional statutory obligations. Fonts, images and libraries are served locally. There are no analytics, advertising trackers, embedded maps or social media. WhatsApp is not integrated. No automated decision-making, including profiling, takes place.
Your rights
Subject to legal conditions, you may request access, rectification, erasure, restriction and data portability. You may object to processing based on legitimate interests on grounds relating to your situation. Please use the contact details above. You may complain to a supervisory authority, particularly the North Rhine-Westphalia authority: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Postfach 20 04 44, 40102 Düsseldorf, Germany, poststelle@ldi.nrw.de, https://www.ldi.nrw.de
Further information
Hosting-provider information: https://host-unlimited.de/datenschutz Its policy also covers its own services; services named there are not automatically integrated into this website.